Ashworth & Young Sales and Lettings Ltd
Effective Date: 29/06/2026
These Website Terms and Conditions (“Terms”) govern your access to and use of the website operated by Ashworth & Young Sales and Lettings Ltd (“Ashworth & Young”, “we”, “our” or “us”).
By accessing, browsing or using this website, you confirm that you have read, understood and agree to be legally bound by these Terms together with our Privacy Policy and Cookie Policy.
If you do not agree to these Terms, you must discontinue use of this website immediately.
These Terms apply to every visitor, user, customer and any other person accessing this website.
1. ABOUT US
This website is owned and operated by:
Ashworth & Young Sales and Lettings Ltd
Company Registration Number: 17089161
Registered Office:
11 Ireleth
Saves Lane
Askam-in-Furness
Cumbria
LA16 7EG
Telephone: 01229 440958
Email: enquiries@ashworthyoung.co.uk
Website: www.ashworthyoung.co.uk
Ashworth & Young Sales and Lettings Ltd is an independent estate agency providing residential property sales, residential lettings and fully managed lettings services throughout South Cumbria, North Lancashire and surrounding areas.
2. DEFINITIONS
Throughout these Terms:
Agency: means Ashworth & Young Sales and Lettings Ltd.
Buyer: means any person seeking to purchase property marketed by the Agency.
Landlord: means any person instructing the Agency to market or manage residential property.
Tenant: means any person applying for or renting residential accommodation.
Vendor: means any person instructing the Agency to sell residential property.
Website: means www.ashworthyoung.co.uk together with all associated pages, content, functionality and services.
Property Particulars: means any written description, photographs, floorplans, videos, measurements, EPC information or marketing material relating to any property.
Services: means any estate agency, lettings, management, valuation, viewing, advisory or related services provided by the Agency.
3. ACCEPTANCE OF THESE TERMS
By using this website you confirm that:
- you are at least eighteen years of age or are accessing the website under suitable supervision;
- you have the legal capacity to enter into binding agreements;
- you agree to comply with these Terms;
- you will only use the website for lawful purposes;
- you will not attempt to misuse the website or interfere with its operation.
Your continued use of the website constitutes acceptance of any amendments made to these Terms.
4. CHANGES TO THESE TERMS
Ashworth & Young reserves the right to amend, modify or replace these Terms at any time without prior notice.
Updated Terms shall become effective immediately upon publication on the website.
Users are encouraged to review these Terms regularly.
Where changes materially affect your rights, we may provide additional notice where reasonably practicable.
5. WEBSITE AVAILABILITY
Although we make every reasonable effort to ensure continuous availability of this website, we do not guarantee uninterrupted access.
The website may occasionally be unavailable due to:
- scheduled maintenance;
- emergency maintenance;
- software updates;
- server failures;
- telecommunications issues;
- cyber security incidents;
- events beyond our reasonable control.
We reserve the right to suspend, withdraw or restrict access to any part of the website without notice.
We shall not be liable for any losses arising from temporary or permanent unavailability of the website.
6. ACCEPTABLE USE
You agree that you will use this website responsibly and lawfully.
You may:
- browse available properties;
- request valuations;
- register for property alerts;
- request viewings;
- contact our team;
- download information intended for public use.
You must ensure that any information you submit through this website is accurate, complete and truthful.
You agree not to impersonate another individual or submit false information.
7. PROHIBITED USE
You must not:
- attempt to gain unauthorised access to the website;
- attempt to interfere with website security;
- upload malicious software;
- introduce viruses;
- attempt denial of service attacks;
- scrape property data;
- copy property listings for commercial purposes;
- reproduce photography without permission;
- reproduce floorplans without permission;
- reverse engineer any part of the website;
- harvest email addresses;
- send spam through website forms;
- use automated software to extract content;
- upload unlawful material;
- infringe intellectual property rights;
- attempt to circumvent website security measures.
Any breach may result in immediate restriction of access and may be reported to the relevant authorities where appropriate.
8. USER ENQUIRIES AND WEBSITE FORMS
8.1 The Website provides visitors with the ability to contact Ashworth & Young Sales and Lettings Ltd through online enquiry forms, valuation requests, viewing requests, registration forms and other electronic communication methods.
8.2 By submitting an enquiry through the Website you confirm that all information supplied is true, accurate and complete to the best of your knowledge.
8.3 You agree not to knowingly provide inaccurate, misleading or fraudulent information.
8.4 Submission of an enquiry does not create a contractual relationship between you and Ashworth & Young Sales and Lettings Ltd.
8.5 We reserve the right to decline to respond to enquiries which:
- contain abusive or offensive language;
- contain false or misleading information;
- appear to be spam or unsolicited marketing;
- are submitted for unlawful purposes;
- involve automated submissions or bots.
8.6 Whilst we aim to respond promptly, we do not guarantee response times and accept no liability for delays in responding to enquiries.
8.7 Submission of an enquiry does not guarantee that any property remains available or that any requested service can be provided.
9. PROPERTY ALERT REGISTRATION
9.1 Visitors may register to receive property alerts and marketing communications relating to available properties.
9.2 Registration for property alerts does not create any obligation on Ashworth & Young to provide properties meeting specific criteria.
9.3 Property alerts are provided as a convenience only and may occasionally contain properties that have already been sold, let, withdrawn or are subject to offer.
9.4 We do not guarantee that every available property will be included within property alert communications.
9.5 Users may unsubscribe from property alerts at any time using the unsubscribe facility contained within communications or by contacting our office.
10. PROPERTY VIEWING REQUESTS
10.1 The Website enables prospective purchasers and tenants to request viewings of advertised properties.
10.2 Submission of a viewing request does not constitute confirmation of an appointment.
10.3 All viewing appointments remain subject to:
- vendor approval;
- landlord approval;
- tenant availability where applicable;
- property availability;
- staff availability.
10.4 Ashworth & Young reserves the right to rearrange or cancel appointments where necessary.
10.5 We shall not be liable for any inconvenience, expense or loss arising from cancelled or rearranged appointments.
10.6 Prospective purchasers and tenants should not incur expenditure in anticipation of acquiring any property until contracts have been exchanged or tenancy agreements formally executed.
11. PROPERTY VALUATION BOOKINGS
11.1 Visitors may request a market appraisal or property valuation through the Website.
11.2 Submission of a valuation request does not guarantee an appointment at the requested date or time.
11.3 Property valuations are offered subject to availability.
11.4 Any valuation provided by Ashworth & Young represents a professional opinion based upon:
- local market conditions;
- comparable evidence;
- publicly available information;
- information supplied by the property owner;
- the condition of the property at the time of inspection.
11.5 Market appraisals should not be relied upon as formal valuations for:
- mortgage lending;
- taxation;
- probate;
- divorce proceedings;
- court proceedings;
- insurance purposes;
- financial reporting.
11.6 Formal valuations should be obtained from an appropriately qualified surveyor where required.
11.7 Property values may fluctuate and any valuation provided reflects our opinion only as at the date of inspection.
12. PROPERTY PARTICULARS
12.1 Property particulars published on the Website are prepared in good faith from information supplied by vendors, landlords, occupiers, surveyors and other third parties.
12.2 Whilst every reasonable effort is made to ensure accuracy, Ashworth & Young cannot guarantee that every statement contained within property particulars is complete or free from error.
12.3 Property particulars are intended solely as a general guide and do not constitute:
- an offer;
- a contract;
- legal advice;
- planning advice;
- building advice;
- surveying advice;
- financial advice.
12.4 Interested parties must satisfy themselves regarding all information before entering into any transaction.
12.5 We strongly recommend that purchasers obtain:
- independent legal advice;
- mortgage advice where appropriate;
- survey reports;
- specialist inspections where necessary.
12.6 Information contained within property particulars should not be relied upon without independent verification.
13. PROPERTY PHOTOGRAPHS, FLOORPLANS AND MEDIA
13.1 Property photographs are intended to provide a general impression only.
13.2 Photographs may:
- have been taken at different times;
- include digitally enhanced images;
- contain furniture not included within the sale or letting;
- omit certain areas of the property.
13.3 Floorplans are provided for illustrative purposes only.
13.4 Measurements shown on floorplans are approximate.
13.5 Dimensions should not be relied upon for:
- purchasing furniture;
- planning alterations;
- construction work;
- legal documentation.
13.6 Virtual tours, drone footage and video content are provided for convenience only and should not replace an in-person inspection.
13.7 Ashworth & Young accepts no responsibility for decisions made solely on the basis of marketing images or digital media.
14. PROPERTY AVAILABILITY
14.1 All properties displayed on the Website remain subject to availability.
14.2 A property may:
- be sold;
- be let;
- become under offer;
- become subject to contract;
- become subject to references;
- be withdrawn from the market;
- have its asking price amended;
- have its rental price amended;
- become unavailable without prior notice.
14.3 Ashworth & Young makes no guarantee that any advertised property will remain available.
14.4 Website listings may occasionally remain visible after a property’s status has changed whilst administrative updates are being completed.
14.5 Availability information should always be confirmed directly with our office before arranging travel or incurring expense.
15. RESIDENTIAL SALES SERVICES
15.1 Ashworth & Young Sales and Lettings Ltd provides residential estate agency services in accordance with applicable legislation and industry regulations.
15.2 Information contained on this Website relating to our sales services is provided for general guidance only and does not constitute a legally binding offer to provide services.
15.3 The marketing of any property is subject to a separate written agreement between Ashworth & Young Sales and Lettings Ltd and the property owner.
15.4 No property shall be marketed until all legally required documentation has been obtained where applicable.
15.5 We reserve the right to refuse instructions where we reasonably believe:
a) the person instructing us does not have authority to sell the property;
b) information supplied is inaccurate or misleading;
c) legal ownership cannot be established;
d) marketing the property may breach any applicable law or regulation; or
e) accepting the instruction may expose the Agency to legal, regulatory or reputational risk.
15.6 Acceptance of an instruction does not guarantee that a property will be sold or that it will achieve any particular sale price.
15.7 All offers received shall be communicated to the seller in accordance with our legal obligations unless the seller has provided lawful written instructions to the contrary.
15.8 Ashworth & Young acts as an intermediary between buyers and sellers and cannot guarantee that any transaction will proceed to exchange or completion.
15.9 We shall not be responsible for delays arising from:
- mortgage applications;
- conveyancing;
- property chains;
- survey findings;
- searches;
- probate;
- planning matters;
- local authority delays; or
- circumstances outside our reasonable control.
16. RESIDENTIAL LETTINGS SERVICES
16.1 Ashworth & Young provides residential lettings services to landlords and prospective tenants.
16.2 Information published on this Website regarding rental properties is intended for guidance only.
16.3 Rental properties remain subject to:
- satisfactory references;
- Right to Rent checks where required by law;
- affordability assessments;
- landlord approval;
- execution of a tenancy agreement;
- receipt of any required funds.
16.4 Marketing a property does not guarantee that a tenancy will be agreed.
16.5 Prospective tenants should not make financial commitments until a tenancy agreement has been formally executed.
16.6 Rental prices displayed on the Website may change without prior notice.
16.7 Tenancy agreements are separate legal contracts and are not incorporated into these Website Terms.
17. PROPERTY MANAGEMENT SERVICES
17.1 Ashworth & Young may provide fully managed lettings services to landlords.
17.2 Details published on the Website regarding property management are provided for general information only.
17.3 The precise scope of any management service shall be governed by a separate written agreement between the Agency and the landlord.
17.4 Whilst we exercise reasonable care and skill in performing management services, we cannot guarantee:
- tenant behaviour;
- uninterrupted rental income;
- property condition between inspections;
- contractor availability;
- emergency attendance times.
17.5 Where third-party contractors are instructed, such contractors remain independently responsible for the quality of their work unless otherwise required by law.
18. LANDLORD RESPONSIBILITIES
18.1 Landlords remain legally responsible for ensuring their properties comply with all applicable legislation.
18.2 This includes, but is not limited to:
- Gas Safety Regulations;
- Electrical Safety Standards;
- Smoke Alarm Regulations;
- Carbon Monoxide Alarm Regulations;
- Energy Performance Certificate requirements;
- Right to Rent legislation;
- Housing Act requirements;
- licensing requirements where applicable;
- deposit protection obligations where required.
18.3 Whilst Ashworth & Young may remind landlords of statutory obligations where instructed to do so, ultimate legal responsibility remains with the landlord.
18.4 We shall not be liable for losses arising from a landlord’s failure to comply with legal obligations.
19. TENANT RESPONSIBILITIES
19.1 Prospective tenants are responsible for ensuring that information supplied during the application process is accurate and complete.
19.2 Applicants acknowledge that providing false or misleading information may result in:
- rejection of an application;
- withdrawal of an offer of tenancy;
- termination of negotiations; and
- reporting to relevant authorities where required by law.
19.3 Tenants remain responsible for complying with the terms of their tenancy agreement.
19.4 Nothing contained within this Website shall replace or amend the provisions of any tenancy agreement.
20. PROPERTY INFORMATION AND ACCURACY
20.1 Ashworth & Young endeavours to ensure that all information published on the Website is accurate at the date of publication.
20.2 However, information may become outdated due to changes in:
- availability;
- price;
- ownership;
- tenancy status;
- planning matters;
- property condition; or
- legal circumstances.
20.3 We reserve the right to amend property information without prior notice.
20.4 Users should independently verify all material information before relying upon it.
20.5 Ashworth & Young accepts no liability for decisions made solely upon information published on the Website.
21. REFERRAL SERVICES
21.1 From time to time Ashworth & Young may introduce customers to carefully selected third-party providers, including but not limited to:
- mortgage advisers;
- conveyancing solicitors;
- surveyors;
- removals companies;
- insurance providers;
- energy performance assessors; and
- other property-related professionals.
21.2 Where such introductions are made, we may receive a referral fee, commission or other financial benefit.
21.3 Where required by law, any referral fee or financial interest shall be disclosed to the relevant customer before any commitment is made.
21.4 Customers remain under no obligation to use any recommended third party.
21.5 Customers are free to obtain quotations or services from providers of their own choosing.
21.6 Ashworth & Young does not accept responsibility for services provided by independent third parties.
21.7 Any dispute arising from services supplied by a third party must be addressed directly with that provider.
22. CLIENT MONEY
22.1 Where Ashworth & Young holds client money, such funds shall be handled in accordance with applicable legislation and regulatory requirements.
22.2 Client money may include, but is not limited to:
- tenancy deposits;
- rental payments;
- landlord funds; and
- other monies held on behalf of clients.
22.3 Client money shall be maintained separately from the Agency’s own operating funds where required by law or applicable professional obligations.
22.4 Full details of our Client Money Protection arrangements are available upon request or via our Website where applicable.
23. ANTI-MONEY LAUNDERING
23.1 Ashworth & Young complies with all applicable anti-money laundering legislation and associated regulations.
23.2 We may require vendors, landlords, buyers and tenants to provide documentation verifying their identity and address.
23.3 We may also request evidence regarding the source of funds or source of wealth where required by law.
23.4 Failure to provide satisfactory documentation may prevent us from proceeding with a transaction.
23.5 Ashworth & Young reserves the right to suspend or terminate instructions where legal verification requirements are not satisfied.
23.6 Where required by law, we may report suspicious activity to the appropriate authorities without notifying the individual concerned.
23.7 Nothing within these Terms shall require Ashworth & Young to disclose whether a Suspicious Activity Report has been made or is under consideration.
24. INTELLECTUAL PROPERTY RIGHTS
24.1 Unless otherwise stated, all intellectual property rights in this Website are owned by or licensed to Ashworth & Young Sales and Lettings Ltd.
24.2 This includes, but is not limited to:
- the Ashworth & Young name;
- logos;
- branding;
- colour schemes;
- graphics;
- icons;
- page layouts;
- written content;
- property descriptions;
- photographs;
- videos;
- drone footage;
- floorplans;
- databases;
- downloadable materials;
- software and source code (where applicable);
- website design; and
- all other original content appearing on the Website.
24.3 All intellectual property rights are protected by copyright, trade mark and other applicable laws within the United Kingdom and internationally.
24.4 Nothing contained within these Terms transfers ownership of any intellectual property rights to any Website user.
25. WEBSITE LICENCE
25.1 Ashworth & Young grants visitors a limited, non-exclusive, non-transferable and revocable licence to access and use the Website for personal, lawful and non-commercial purposes.
25.2 This licence does not permit users to:
- reproduce Website content;
- copy property descriptions;
- copy photographs;
- reproduce floorplans;
- download databases;
- create derivative works;
- republish Website content;
- sell Website content;
- exploit Website content commercially.
25.3 Any use beyond that expressly permitted requires our prior written consent.
25.4 We reserve the right to withdraw this licence at any time without notice.
26. COPYRIGHT
26.1 All copyright within the Website belongs to Ashworth & Young Sales and Lettings Ltd unless otherwise credited.
26.2 Property photographs may also be subject to copyright belonging to:
- professional photographers;
- media providers;
- software providers;
- licensors; or
- third-party copyright owners.
26.3 Users must not reproduce or distribute copyrighted material without obtaining the appropriate permissions.
26.4 Unauthorised use may result in civil or criminal proceedings.
27. TRADE MARKS
27.1 “Ashworth & Young Sales and Lettings Ltd”, together with associated logos, branding and trading styles, are valuable business assets.
27.2 Users must not use any of our branding:
- in advertising;
- in marketing materials;
- on websites;
- within social media usernames;
- in domain names;
- in business names;
- in search engine advertising;
- in any manner likely to suggest affiliation or endorsement.
27.3 Nothing within these Terms grants permission to use our trade marks without prior written consent.
28. PROPERTY DATA AND AUTOMATED COLLECTION
28.1 Users must not use automated means to access or collect information from the Website.
28.2 Prohibited activities include:
- web scraping;
- screen scraping;
- data mining;
- indexing beyond standard search engine indexing;
- use of bots;
- artificial intelligence harvesting;
- automated downloading of photographs;
- automated downloading of floorplans;
- extraction of property databases.
28.3 We reserve the right to block access where such activity is detected.
28.4 We may pursue legal remedies where our intellectual property rights are infringed.
29. LINKS TO THIRD-PARTY WEBSITES
29.1 The Website may contain links to external websites operated by third parties.
29.2 Such links are provided solely for convenience.
29.3 Ashworth & Young does not control third-party websites and accepts no responsibility for:
- their content;
- availability;
- security;
- privacy practices;
- products;
- services;
- advice;
- opinions; or
- accuracy.
29.4 Inclusion of any external link does not constitute endorsement by Ashworth & Young.
29.5 Users access third-party websites entirely at their own risk.
30. LINKS TO OUR WEBSITE
30.1 Other websites may link to our homepage provided that:
- the link is lawful;
- the link is fair;
- it does not damage our reputation;
- it does not imply endorsement where none exists.
30.2 We reserve the right to require removal of any link to our Website without explanation.
30.3 Framing our Website within another website without written permission is prohibited.
31. WEBSITE SECURITY
31.1 Users must not attempt to compromise the security of the Website.
31.2 Prohibited conduct includes:
- attempting unauthorised access;
- testing vulnerabilities without permission;
- bypassing authentication measures;
- introducing malware;
- introducing ransomware;
- attempting denial-of-service attacks;
- interfering with servers;
- interfering with databases;
- interfering with software functionality.
31.3 Any such activity may be reported to law enforcement authorities.
31.4 We reserve the right to co-operate fully with regulatory and criminal investigations.
32. VIRUSES AND MALICIOUS SOFTWARE
32.1 Whilst reasonable precautions are taken to secure the Website, Ashworth & Young cannot guarantee that the Website will always be free from:
- viruses;
- worms;
- trojans;
- ransomware;
- spyware;
- malicious scripts; or
- other harmful software.
32.2 Users are responsible for implementing appropriate security measures when accessing the Website.
32.3 Ashworth & Young shall not be liable for damage arising from malicious software except where liability cannot lawfully be excluded.
33. PRIVACY
33.1 Ashworth & Young is committed to protecting personal information.
33.2 Collection and processing of personal data is governed by our separate Privacy Policy.
33.3 By using this Website you acknowledge that personal information may be processed in accordance with that Privacy Policy.
33.4 Nothing contained within these Terms replaces or overrides the provisions of our Privacy Policy.
34. COOKIES
34.1 This Website uses cookies and similar technologies to improve functionality, analyse Website performance and enhance user experience.
34.2 Cookies may be used for:
- remembering user preferences;
- maintaining Website security;
- analysing visitor behaviour;
- measuring Website performance;
- improving Website functionality;
- supporting marketing activities where consent has been provided.
34.3 Users may manage cookie preferences through their browser settings and any cookie consent tools provided on the Website.
34.4 Restricting cookies may affect certain Website functionality.
34.5 Further information is contained within our Cookie Policy.
35. MARKETING COMMUNICATIONS
35.1 Users who request property alerts, valuations or other services may receive communications from Ashworth & Young relevant to those requests.
35.2 Where required by law, marketing communications will only be sent where appropriate consent has been obtained or another lawful basis applies.
35.3 Users may opt out of marketing communications at any time by:
- using the unsubscribe link within communications;
- contacting our office directly; or
- updating their communication preferences where available.
35.4 Withdrawal of marketing consent shall not affect communications necessary for the administration of an existing transaction or enquiry.
35.5 Ashworth & Young reserves the right to communicate with users regarding important operational, legal or security matters irrespective of marketing preferences where such communications are necessary.
36. DISCLAIMER OF PROFESSIONAL ADVICE
36.1 The information contained on this Website is provided for general information purposes only.
36.2 Nothing published on this Website shall constitute:
- legal advice;
- financial advice;
- taxation advice;
- mortgage advice;
- investment advice;
- planning advice;
- surveying advice;
- building advice; or
- any other form of professional advice.
36.3 Users should seek independent professional advice appropriate to their individual circumstances before making decisions relating to the purchase, sale, letting or rental of property.
36.4 Reliance placed upon any information contained within this Website is entirely at the user’s own risk.
37. LIMITATION OF LIABILITY
37.1 Whilst Ashworth & Young Sales and Lettings Ltd exercises reasonable care and skill in preparing the content of this Website, we make no warranty or representation that the Website or its content will always be:
- accurate;
- complete;
- current;
- uninterrupted;
- secure;
- error-free; or
- suitable for any particular purpose.
37.2 To the fullest extent permitted by law, Ashworth & Young shall not be liable for any direct, indirect, incidental, consequential or special loss or damage arising from or connected with:
a) use of the Website;
b) inability to access the Website;
c) reliance upon Website content;
d) errors or omissions within property particulars;
e) technical faults;
f) Website downtime;
g) delays in responding to enquiries;
h) property availability;
i) withdrawal of properties from the market;
j) inaccuracies supplied by third parties;
k) interruption of internet services;
l) loss of business;
m) loss of profits;
n) loss of opportunity;
o) loss of anticipated savings;
p) loss of goodwill;
q) corruption or loss of data; or
r) events beyond our reasonable control.
37.3 Nothing within these Terms excludes or limits liability for:
- death or personal injury caused by negligence;
- fraud or fraudulent misrepresentation;
- any liability which cannot lawfully be excluded under the laws of England and Wales.
38. RELIANCE ON PROPERTY INFORMATION
38.1 Property descriptions are intended only as a guide.
38.2 Purchasers and tenants must satisfy themselves regarding all material aspects of a property before proceeding.
38.3 Without limitation, this includes:
- measurements;
- boundaries;
- tenure;
- planning permissions;
- building regulations;
- rights of way;
- easements;
- utilities;
- broadband availability;
- mobile signal;
- flood risk;
- environmental matters;
- council tax;
- service charges;
- ground rent;
- lease terms; and
- any other matter material to the proposed transaction.
38.4 Ashworth & Young accepts no responsibility for losses arising from reliance upon information which purchasers or tenants ought reasonably to have independently verified.
39. THIRD-PARTY INFORMATION
39.1 Certain information appearing on the Website may originate from:
- vendors;
- landlords;
- solicitors;
- managing agents;
- local authorities;
- utility providers;
- surveyors;
- contractors;
- government databases; or
- other third parties.
39.2 Whilst we endeavour to verify information where reasonably practicable, we cannot guarantee its completeness or accuracy.
39.3 We accept no liability for inaccuracies originating from third-party sources.
40. INDEMNITY
40.1 You agree to indemnify and keep indemnified Ashworth & Young Sales and Lettings Ltd together with its directors, officers, employees, consultants and agents against all liabilities, claims, damages, losses, costs and expenses (including reasonable legal costs) arising directly or indirectly from:
a) your breach of these Terms;
b) misuse of the Website;
c) infringement of intellectual property rights;
d) unlawful use of Website content;
e) submission of false information;
f) fraudulent activity;
g) negligent acts or omissions on your part; or
h) violation of any applicable law or regulation.
40.2 This indemnity shall survive termination of your use of the Website.
41. FORCE MAJEURE
41.1 Ashworth & Young shall not be liable for failure or delay in performing any obligation arising under these Terms where such failure results from circumstances beyond our reasonable control.
41.2 Such circumstances include, but are not limited to:
- acts of God;
- severe weather;
- flooding;
- fire;
- terrorism;
- war;
- civil unrest;
- industrial disputes;
- pandemics;
- epidemics;
- cyber attacks;
- power failures;
- telecommunications failures;
- internet outages;
- government action;
- changes in legislation; or
- failure of third-party service providers.
41.3 Where reasonably practicable we shall resume normal services as soon as circumstances permit.
42. SUSPENSION OR TERMINATION OF ACCESS
42.1 Ashworth & Young reserves the right to suspend, restrict or permanently terminate access to the Website without notice where we reasonably believe that a user has:
- breached these Terms;
- acted unlawfully;
- attempted to compromise Website security;
- infringed our intellectual property rights;
- submitted abusive or fraudulent enquiries;
- interfered with Website functionality.
42.2 Termination of access shall not affect any rights or remedies accrued prior to termination.
43. COMPLAINTS
43.1 Ashworth & Young is committed to delivering a high standard of customer service.
43.2 Should you be dissatisfied with any aspect of our service, we encourage you to raise the matter with us as soon as reasonably practicable.
43.3 Complaints should be submitted in writing wherever possible to:
Ashworth & Young Sales and Lettings Ltd
11 Ireleth
Saves Lane
Askam-in-Furness
Cumbria
LA16 7EG
Email: enquiries@ashworthyoung.co.uk
43.4 We shall investigate complaints fairly and aim to respond within a reasonable period.
43.5 Where a complaint cannot be resolved internally, eligible complainants may have the right to refer the matter to our approved independent redress scheme, subject to that scheme’s rules and eligibility criteria.
44. THE PROPERTY OMBUDSMAN
44.1 Ashworth & Young Sales and Lettings Ltd is a member of The Property Ombudsman redress scheme.
44.2 Membership of The Property Ombudsman demonstrates our commitment to maintaining high standards of professional practice.
44.3 Details of our membership, together with information regarding eligibility to refer complaints, are available upon request and via our Website where applicable.
44.4 Referral to The Property Ombudsman shall be subject to its rules, jurisdiction and applicable time limits.
45. REGULATORY COMPLIANCE
45.1 Ashworth & Young endeavours to comply with all legislation applicable to its estate agency and lettings activities.
45.2 Nothing contained within these Terms shall limit or exclude statutory rights afforded to consumers under applicable UK legislation.
45.3 Where any provision of these Terms conflicts with mandatory legal requirements, the applicable law shall prevail to the extent of the inconsistency.
46. ELECTRONIC COMMUNICATIONS
46.1 By using this Website or contacting Ashworth & Young Sales and Lettings Ltd electronically, you consent to receiving communications from us electronically where appropriate.
46.2 Electronic communications may include:
- emails;
- responses to Website enquiries;
- property alerts;
- valuation confirmations;
- viewing confirmations;
- appointment reminders;
- service updates; and
- other communications relating to your enquiry or our services.
46.3 Electronic communications shall satisfy any legal requirement that such communications be made in writing where permitted by law.
47. ENTIRE AGREEMENT
47.1 These Website Terms and Conditions, together with our Privacy Policy, Cookie Policy and any other policies expressly referred to herein, constitute the entire agreement governing the use of this Website.
47.2 Nothing contained within these Terms forms part of any estate agency agreement, lettings agreement, tenancy agreement or any other contractual arrangement entered into separately between Ashworth & Young Sales and Lettings Ltd and its clients.
47.3 Any separate contractual agreement entered into between Ashworth & Young and a client shall take precedence over these Website Terms in the event of any inconsistency.
48. NO PARTNERSHIP OR AGENCY
48.1 Nothing contained within these Terms shall create or be deemed to create:
- a partnership;
- a joint venture;
- an agency relationship;
- an employment relationship; or
- a fiduciary relationship
between Ashworth & Young Sales and Lettings Ltd and any Website user.
48.2 Use of this Website alone does not establish a client relationship.
49. ASSIGNMENT
49.1 Users may not assign, transfer or otherwise dispose of any rights or obligations arising under these Terms without our prior written consent.
49.2 Ashworth & Young reserves the right to assign or transfer its rights and obligations under these Terms where reasonably necessary, including as part of a business sale, merger, restructuring or corporate reorganisation.
50. WAIVER
50.1 Failure or delay by Ashworth & Young to exercise any right or remedy available under these Terms shall not constitute a waiver of that right or remedy.
50.2 Any waiver shall only be effective if made in writing and signed by an authorised representative of Ashworth & Young Sales and Lettings Ltd.
50.3 A waiver of any breach shall not constitute a waiver of any subsequent breach.
51. SEVERABILITY
51.1 If any provision of these Terms is found by a court or competent authority to be invalid, unlawful or unenforceable, that provision shall be deemed severed.
51.2 The remaining provisions shall remain in full force and effect.
51.3 Where possible, any invalid provision shall be interpreted in a manner that most closely reflects the original commercial intention while remaining legally enforceable.
52. THIRD PARTY RIGHTS
52.1 Except where expressly provided by law, no person who is not a party to these Terms shall have any right to enforce any provision under the Contracts (Rights of Third Parties) Act 1999.
52.2 This clause shall not affect any statutory rights or remedies available under applicable law.
53. GOVERNING LAW
53.1 These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
53.2 Any dispute arising from or relating to these Terms or the use of this Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
53.3 Users accessing the Website from outside the United Kingdom do so on their own initiative and are responsible for ensuring compliance with any applicable local laws.
54. CHANGES TO THE WEBSITE
54.1 Ashworth & Young reserves the right at any time and without prior notice to:
- modify the Website;
- suspend the Website;
- withdraw any content;
- update property listings;
- remove functionality;
- introduce new services;
- amend pricing information;
- improve security measures; or
- discontinue any feature.
54.2 We shall not be liable for any loss arising from such changes.
55. CONTACT DETAILS
If you have any questions regarding these Website Terms and Conditions, please contact us using the details below:
Ashworth & Young Sales and Lettings Ltd
Company Registration Number: 17089161
Registered Office:
11 Ireleth
Saves Lane
Askam-in-Furness
Cumbria
LA16 7EG
Telephone: 01229 440 958
Email: enquiries@ashworthyoung.co.uk
Website: www.ashworthyoung.co.uk
56. EFFECTIVE DATE
These Website Terms and Conditions shall take effect from the date published on the Website and shall remain in force until amended or replaced.
Ashworth & Young Sales and Lettings Ltd reserves the right to review and update these Terms periodically to reflect changes in legislation, regulation, industry guidance, business practices or Website functionality.
Users should review these Terms regularly to ensure they remain familiar with the current version.
IMPORTANT NOTICE
These Website Terms and Conditions govern the use of the Ashworth & Young Sales and Lettings Ltd Website only.
They do not constitute:
- an Estate Agency Agreement;
- a Lettings Agency Agreement;
- a Property Management Agreement;
- a Tenancy Agreement;
- a Contract for the Sale of Land; or
- any other client contract.
Separate contractual terms will apply where Ashworth & Young Sales and Lettings Ltd is formally instructed to provide estate agency, lettings or property management services.
By continuing to use this Website, you acknowledge that you have read, understood and agreed to be bound by these Terms and Conditions.
ยฉ Ashworth & Young Sales and Lettings Ltd. All rights reserved.